FAQ

What are the shipping costs?

Final shipping fees will be calculated at checkout, and depend on your location and total weight of your items. Shipping fees include all handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. We pack items with care and your items are well-protected.

How long does delivery take?

Orders are sent via Australia Post within 48 hours of payment. Please refer to the Australia Post website for current delivery times to your location. https://auspost.com.au/parcels-mail/calculate-postage-delivery-times

Is there any tracking?

Yes, we will provide your with a tracking number after your order has been shipped.

Do you ship worldwide?

Yes. We proudly ship from Australia to around the world.

Do you provide any warranty?

In the unlikely event that your item is faulty, please contact us within 30 days from the day that you received the item so we can arrange a refund or replacement.

Is your website secure? Are my credit card details safe?

We do not handle your payment information. All transactions are made via PayPal, the world's leading online payment provider, paypal receivers your information via a secure link. For more information about PayPal, please visit http://www.paypal.com